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What is my order status?
Please Enter the Following Information:
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What is Extended Download Service? Protect your purchase with Extended Download Service. We will keep a back-up copy of your digital file should you need to re-download it for any reason. This service will enable you to make multiple downloads of digital computer software products purchased in a single order and downloaded from this website for a period of two (2) years after the date of purchase. |
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What is Backup CD? Protect your purchase with a backup CD. Get a backup CD of your downloadable software mailed directly to you on a CD. This feature is only available as an additional service to the purchase of a digital product and cannot be purchased as a stand alone product. |
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What payment methods do you accept?
We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above.
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When will my credit card be charged?
If you have purchased downloadable products your credit card will be charged the day after your purchase has been placed.
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How will the charge show up on my credit card?
The charge will appear on your credit card as: "DR *Atari, Inc."
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Do I have to pay sales tax?
We charge applicable sales tax for orders shipped to California, Minnesota and Washington. Sales tax is automatically computed on both product(s) and shipping costs.
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I need a copy of my invoice
To View your Invoice, OR Forgot your password? Click Here |
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Can I order without a credit card?
In addition to Credit Cards, we accept PayPal, Checks, Money Orders and Wire Transfers.
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What address should I enter in the billing information screen?
For credit card verification, you must enter the address exactly as it appears on your credit card statement. You do not need to enter a middle name or initial.
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How do I enter a shipping address?
If you ordered a physical product, the order form will ask you if you would like the product shipped to the same address as your billing address. |
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Should I put spaces or dashes in the Credit Card number? No. Your card number should be entered in as a continuous string of numbers. |
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Why are you not accepting my credit card? There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank’s end, may have encountered a machine error. If you do have problems, you can contact Customer Service 24 hours a day, 7 days a week (click here). Please provide them any error message numbers you may have received, as well as the order number from the shopping cart. |
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How do I start a new order?
You can start a new order simply by clicking the following link. |
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